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MsTeri Communications IT and Business Transformation & Strategy Services |
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This Brave New World
Questions we are now wrestling with our clients...
Is AI the new paradigm or will it be a fleeting solution a la Client Server in the late 1990's / early 2000? We see a lot of similarities behind the current rush to AI as we did regarding ERP applications back in the day. Oracle, Peoplesoft, SAP et al were all embraced based upon the belief that ERP would provide efficiencies (retiring legacy accounting systems) and improve effectiveness through empowering business users to work smarter and make more informed decisions. Sound familiar? What about Digital Transformation? Well, we got involved back when it was called 'automations' We believe that in time, all these AI self-built pilots will disappear and just like Accounting, Finance, and Customer Management, we will be subsumed by the big platforms. We also see Cloud first, then SaaS, then custom code within a VPC, and then last, customer applications running On Prem. We see most technology shops transitioning to being business analysts, architects-strategists, and program-vendor managers. We last see a world where No Code/Low Code takes center stage. We call this 'platforming' and we see Salesforce, Qualtrics, ServiceNow, WordPress, and others becoming the primary way that most individuals and non-technology organizations interact with information technology. |